Legal rules for accounts and payments
Our Legal policy explains who may access the account area, which account details must be accurate, and how we handle records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. Access or eligibility depends on local law, and we may ask you to
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complete phone verification before account access. You remain responsible for checking your local position before using the service. If a payment record needs clarification, keep the receipt and the transaction reference so our support route can match it to the correct account. Policy wording may change
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when our operating process or applicable requirements change; the current page applies when you use the service. The same policy applies whether you connect from a mobile browser in Yogyakarta or from a desktop elsewhere in Indonesia.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.